Privacy Policy

Last Updated: March 2026

1. Introduction

Welcome to KhushilGo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (khushilgo.vercel.app) or use our Android mobile application.

2. Information We Collect

Personal Data: Name, email address, phone number, and profile picture when you register or book a ride/vehicle.
Location Data: We collect precise or approximate location data from your mobile device or browser to enable ride booking, driver tracking, and moving services.
Device Information: Since our mobile application utilizes a WebView wrapper, we may collect device-specific information (such as hardware model, operating system version, and unique device identifiers) to optimize performance.
Payment Information: Financial data is processed securely through our third-party payment gateways (e.g., Razorpay). We do not store your complete credit card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

Facilitate the booking of cars, trucks, and movers.
Process your transactions and send related information, including booking confirmations and invoices.
Connect you with our registered driver partners.
Improve the functionality of our website and Android application.
Respond to customer service requests and provide support.

4. Sharing Your Information

We may share your data with Driver Partners to fulfill your booking requests (sharing only necessary details like pickup location and name). We also share information with Payment Processors (like Razorpay) strictly for secure transaction processing. We do not sell your personal data to third parties.

5. App Permissions (Android)

Our Android application may request specific permissions, such as access to location services and storage. You can manage or revoke these permissions at any time through your device settings, though this may limit the functionality of the KhushilGo app.

6. Account and Data Deletion

We respect your right to control your personal data. You may request the deletion of your account and all associated personal information at any time.

How to request deletion:

Email Request: Send an email to enquiry.khushillogistics@gmail.com with the subject "Account Deletion Request". Please include the phone number or email address associated with your account.
Processing Time: Once verified, we will process your deletion request within 7-14 business days.

Note: Certain data, such as past transaction invoices and booking records, may be retained for a limited period to comply with Indian financial and legal regulations.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

enquiry.khushillogistics@gmail.com

1. Introduction

2. Information We Collect

Personal Data: Name, email address, phone number, and profile picture when you register or book a ride/vehicle.

Location Data: We collect precise or approximate location data from your mobile device or browser to enable ride booking, driver tracking, and moving services.

Device Information: Since our mobile application utilizes a WebView wrapper, we may collect device-specific information (such as hardware model, operating system version, and unique device identifiers) to optimize performance.

Payment Information: Financial data is processed securely through our third-party payment gateways (e.g., Razorpay). We do not store your complete credit card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

Facilitate the booking of cars, trucks, and movers.

Process your transactions and send related information, including booking confirmations and invoices.

Connect you with our registered driver partners.

Improve the functionality of our website and Android application.

Respond to customer service requests and provide support.

4. Sharing Your Information

6. Account and Data Deletion

We respect your right to control your personal data. You may request the deletion of your account and all associated personal information at any time.

How to request deletion:

Email Request: Send an email to enquiry.khushillogistics@gmail.com with the subject "Account Deletion Request". Please include the phone number or email address associated with your account.
Processing Time: Once verified, we will process your deletion request within 7-14 business days.

Note: Certain data, such as past transaction invoices and booking records, may be retained for a limited period to comply with Indian financial and legal regulations.